The more an enterprise grows, the more challenging it becomes to manage operations efficiently. Even routine tasks like issuing paychecks or paying bills can become a headache when dealing with a large, distributed organization. Meanwhile, streamlining customer-facing workflows is even more vital as their scale and complexity grow.
Discrete, unintegrated operational tools are no longer workable in a complex enterprise environment. These tools fall behind the speed-of-business, driving costly problems like inaccurate and unreliable reporting, excessive need for manual workflows, and chronic operational delays (often at the worst possible moment).